FAQs
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Where do you ship?
Orders can be shipped to any state in the United States. International orders are not accepted at this time.
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How much do you charge for shipping?
We charge a flat $7.50 for all orders.
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How will my order be packaged?
We package all of our orders with care. Items like booster boxes and ETBs will have at least 2 layers of protection (e.g. bubble wrap + a cardboard box). Sealed cases of product will be shipped within another cardboard box.
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When will my order be shipped?
We ship within 3 business days, but we often get packages out same-day or next-day.
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What if there is a problem with my order?
If there is an issue with your order, please reach out and we will try to work with you to make it right. However, we do not guarantee the right to a refund/return, as all of our items are considered “Final Sale.” All refund/return decisions will be made at our discretion.
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How can I contact Pillar Collectibles?
You can reach out to us by using the form on the Home page of this website.
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What products do you sell?
We exclusively sell pokemon sealed products on pillarcollectibles.com